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Thread: Toshiba 3511 - won't boot

  1. #1
    Junior Member opmotu is on a distinguished road
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    Toshiba 3511 - won't boot

    Thank you in advance for your patience. I have inherited a Toshiba 3511 with all the bells and whistles, but am not very familiar with the model.

    It won't start up. It get stops at the initial startup screen.

    I have tried starting in test mode and a few other modes after reading through the threads, but it never gets past this initial startup screen.

    I would like to reload the OS and go from there, but I am uncertain where to start.

    Any guidance is greatly appreciated.

    <<based on the volume of activity in this discussion group on the 3511, i believe I may have been given a short-term hobby (or perhaps challenge) in getting it up and running again>>

  2. #2
    Trusted Tech 50+ Posts atudorica is on a distinguished road
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    1. hdd may be bad or disconnected.
    2. bad firmware - you need the jigs to recover.

  3. #3
    Junior Member opmotu is on a distinguished road
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    HDD checks out good technically as far as i can tell (spins up and can see it when plugged into a pc).

    which jig(s) should i be looking for? ... and let me guess... not something i can load from usb.

    Thanks!

  4. #4
    Trusted Tech 50+ Posts atudorica is on a distinguished road
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    the jigs are specific for 3511
    you may ask a toshiba dealer in your area

    there is a test for hdd
    hold down 0 and 8 - power on
    release the keys after beep
    670 start
    field 5 and c5 should be 0
    if is only hdd you may do it only by usb clip

  5. #5
    Technician Boogotshot is on a distinguished road Boogotshot's Avatar
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    also check to see if the RAM memory is installed in both the page memory and main memory slots. If there is no memory in the machine it will just sit there at the splash screen.
    No! we never do that with the copier.

  6. #6
    Technician lucky777 is on a distinguished road lucky777's Avatar
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    Done it a many many times!!

    Simply get a new hard drive and throw it in.

    Hold down "Clear and "3" buttons and power on.

    Perform all steps , but going 3 to 1, not steps 1 to 3. Need this to create partition on new drive and clear nvram.


    Download firmware and extract to usb key "JIG IS NOT NEEDED".

    Power on in firmware update mode "4" and "9". Follow instructions for read me file included with firmware update. Make sure you read warning text file also.

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    Senior Tech 100+ Posts aalex_bom is an unknown quantity at this point aalex_bom's Avatar
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    Post firmware update

    where I can download firmware ?
    can you send me?
    my mail: treemoomtree@yahoo.com

  8. #8
    sometimes I get lucky terry081253 is on a distinguished road
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    Quote Originally Posted by lucky777 View Post
    Done it a many many times!!

    Simply get a new hard drive and throw it in.

    Hold down "Clear and "3" buttons and power on.

    Perform all steps , but going 3 to 1, not steps 1 to 3. Need this to create partition on new drive and clear nvram.


    Download firmware and extract to usb key "JIG IS NOT NEEDED".

    Power on in firmware update mode "4" and "9". Follow instructions for read me file included with firmware update. Make sure you read warning text file also.
    I have the exact same problem with this machine. Could someone be so kind as to send me a copy of the firmware for this machine. Many thanks in advance: pieinthesky@dodo.com.au

  9. #9
    Junior Member banno is on a distinguished road
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    Would also like firmware for this machine if possible. Many thanks

    ct-tech@hotmail.co.uk

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