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3511 w/ "Not Allowed Now" message

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Old 11-19-2008   #1 (permalink)
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3511 w/ "Not Allowed Now" message

I'm trying to calibrate this machine but get this message. I've seen it on other 3511's but been unable to clear so I let it go and the machine works but it bugs me. The image quality seems to look OK. I updated firmware yesterday since the ver. installed was old but no help. Any ideas?
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Old 11-19-2008   #2 (permalink)
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Make sure there no print jobs in queue.Delete all jobs from private, invalid and try again.
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Old 11-19-2008   #3 (permalink)
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05-396. If that doesn't work, go through all the setup procedures in order.
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Old 11-19-2008   #4 (permalink)
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follow tsbservice's advice on the print jobs. if there are any private / invalid jobs in the queue, you will get the message "Not Allowed Now" when you try to calibrate. it's a very common problem.
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Old 11-20-2008   #5 (permalink)
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You can run the calibrations (copy, pcl600/1200, ps600/1200) with 05 codes. I don't have a book in front of me now but they are in there, some where around 1000 i think. I would do this after running 395, unless you have replaced new parts and the CQ is great, then 396.
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Old 11-20-2008   #6 (permalink)
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You have to clear the page memory of the fax, 1 and * power on then 102. Even if you dont have the fax option it will sometimes stop the calibration. Good Luck
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