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E350 RADF Jam

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Old 12-10-2008   #1 (permalink)
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E350 RADF Jam

In E-Studio 350 i am facing RADF jam always. E721 Error code on display. If we put A4R or A3 there is no issues. its working fine. This error happens only in A4.

Kindly suggest any solution.
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Old 12-11-2008   #2 (permalink)
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Question change PAPER size in tray

""This error happens only in A4. """

are you sure bypass ? if not you try on change paper size in tray.
08-225 select A4
08-226 select A3.
and check.
good luck
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Old 12-11-2008   #3 (permalink)
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E350 RADF Jam

Alex Thanks for u reply.

I am taking about the original size. Not the copy paper size. This Jam happening even while scanning also.

Thanks in advance
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Old 12-11-2008   #4 (permalink)
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try to initiate df:
05-356
the do:
05-367,368
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Old 12-12-2008   #5 (permalink)
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Even the 08-356 didn't help. Still the same.
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Old 12-12-2008   #6 (permalink)
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First clean read sensor it can be dirty, second replace read roller, this is a big roller which moves paper it will solve your E721 jams.
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