C471 in RioGrande

[mhmsaqer]

Hi all,
exceessive calls for C471 in e-600 mahcines.
have more than one case for mchines with 300-500K counters.


already checked the thermofuse,the thermistor from the our engineer,

other than the electricity voltage check is there any thing special to worry about?.

Thanks in advance.

[tsbservice]

We also fighting some ghost fuser error codes on these.They varies from C447, C467, C471. A few things to check I' m sure you checked obvious-thermistors, thermostat, fuser rolls and so on...blah-blah.
1.There is a new style IH board.
2.Check connectors-4 pieces, something like piece of paper or any dust, cracks, bend pins, arching.
3. Clean all off them with canned air and spray them with contact cleaner.
4. Make sure there is no play between transfer/fuser drawer and machine frame.
5. Last but not least...PRAY

[Travis06]

C471 on a RIO is usually the connector that runs through the duplexer to the back of the machine under the fuser. It has a plug to the IH. Check the terminal it runs too and the one in the back of the machine that matches with it. I have had 3 RIO's in the last 6 months code out C471 and the plug under the fuser in the back of the machine was trashed.

[mhmsaqer]

Many Thanks guys,
all check this all.

regards