Thanks for the replies, gentlemen. Sounds like it's going to cost more than I'd like to buck up for.
I wouldn't attempt the rebuild myself, especially given the 3511/4511 comments that I've read. I've cleaned fusers and swapped them, but I haven't done a rebuild before.
Travis, the copy count (from the display) shows only 58K, but the PM Support Code List shows unit counts that vary widely, some over 300K. Just visually looking at the fuser belt -- it appears really old with lots of scoring and grooved-in edges at the outside of the paper path. The secretary says that the technician mentioned that the unit appears to be a "franken-machine".
I'll relay the information to them. It's actually printing okay B/W copies, but the color ones are messy. Too bad; they (the non-profit) are really nice and could have used a break.
