We have the 603 and I was able to get the scanning to network share working fine but I can't get the scan to email to work. I get ST123B Failed to connect to SMTP Server message. I am currently trying to track down the manual to look for error codes.
I am using TopAccess to configure. I see under network there is a SMTP client and SMTP server. Do I need to enable the server part?
Under the Setup, EMAIL - I have a generic catch-all address we use for the 'from'
Under SMTP client I am using the IP address of our exchange server, POP disabled. Authentication is set to auto (my exhange admin set something up not to need it, but I tried both ways, no go)
I have tried SMTP Server enabled and disabled, still no go.
Any advice on how to troubleshoot this?
Bookmarks