Toshiba e-studio 6530c SLOW print times

AMcLaughlin · 06-11-2009

We have just installed two new Toshiba 6530c's at my law firm and all images that are printed take an extraordinary amount of time to print. I have tried updating the copier's firmware, the drive, pcl6 and PS drivers, turning off all advanced printing functions and these things are still printing slowly. Our prior copiers did not have this issue and were connected the exact same way. Looking for any ideas/help.

Thanks

TTL · 06-12-2009

how is the configuration of the tcp/ip port in the drive? is for lpr or raw? is the SNMP activated? and if is in lpr is the count of bytes LPR activate?

tsbservice · 06-12-2009

You cannot install those machines unless you are not an autorized Toshiba tech. Call a tech and don't waste our time.

ivovb · 06-12-2009

Really, someone buys machines for $$$$$ but won't pay $$/$$$ for professional to set it up rightly.

One more thing to keep in mind. This forum is not end user hotline.

BR

AMcLaughlin · 06-12-2009

These devices are on a lease from TOSHIBA, and were installed and setup by a toshiba tech, and they are maintained by them. Toshiba has been unable to resolve the issue thus far.

ivovb · 06-12-2009

It is a pity to hear that.

What is your location?

BR

AMcLaughlin · 06-12-2009

I am in downtown Cleveland, Ohio

ivovb · 06-15-2009

Too far for me.

May be there is a colleague that is more near than me.

These machines are newbie in the market so it might be question of firmware/driver update that is still not available. Till than I will suggest you to test HP driver - HP Color Laser Jet 4600 and/or HP Color LaserJet 4550 and/or HP Color LaserJet 8550.

Good luck.

AMcLaughlin · 06-15-2009

Tried all 3 drivers, and it will not print to any of them

Thanks for the help, anything else would be greatly appreciated.

TTL · 06-16-2009

I have that problem, and was a configuration problem of the tcp/ip.
If you tell me how you configure the tcp/ip in the drive of the machine....