e studio 351c

[Owaisebutt]

[Dear All,

I have set USB with firmware installed in it into copier and turned on with 4+9.But screen shows only numbers like 0.1.2.3.4.5. but there is no data infront of them.Please suggest me what to check.


Thanks in Advance

[mitsubee]

What version you choose? may i know ?

[skynet]

Are the files in the root of the usb stick or in a folder, try the opposite of what you have.

[Mr Spock]

Make sure the thumb drive is formated in fat not fat32.

[mitsubee]

if your are using 38.01 firmware and above then u should put the usb file outside then the rest in a folder.... ya make sure is FAT not FATXX

[Owaisebutt]

Dear Friends !I have unzipped folder and found 7 files there.I have format USB in FAT.Infact i have unzipped directly in USB.I have purchased the lastest firmware of 351c.It is the lastest available on toshiba password protected website.As i turn on copier by pressing 4+9.it appears which you are watching on screen.Any suggestions please.....

[TTL]

try another usb drive.
then try unzipp in the pc, and then put in the usb.

[Owaisebutt]

Dear Friend!I have tried the method you mentioned but to no avail.I have used 1gb usb drive for this purpose after having used 2gb.Really unable to understand why it doesnt show the firmware.

[TTL]

May have occur one problem in the download of the firmware.
Try download again the firmware. or if exist one version between the machine version and that one, download that. and upgrade with her first.

[Owaisebutt]

Dear Sir, Mr. Spock !

What do you suggest to do ????? Thanks TTL