Toshiba estudio 2830c error code CD71

[TSikes]

My Toshiba e-studio 2830c is displaying a CD71 error code, call for service. I believe this indicates a full waste toner cartridge, which I have changed. The error code still displays. How can I fix this? Thanks.

[audioimaging]

Asking because some don't.

Providing you did, the drive for the waste toner bottle auger is not turning for some reason.

There is a mod available that increases the performance of the auger drive (a new drive coupling) but I've never needed to do this to get rid of that code.

Check operation of drive assy.

Good Luck.

[ToshibaTech]

A lot of times this model mounds the toner up like a mountain towards the opening on the bottle and causes the drive to lock up and the machine to code out. While I haven't seen it it is possible that this happened and something broke. Everytime I have seen it code out nothing broke.

[TSikes]

I have turned it off, then on, several times, unplugged it and let it sit, etc. It tries to power on, then codes each time. The auger motor does turn as it is powering on, then codes again. Does it need a tech code to clear the error code? If so, do you know how to enter it? Thanks!

	Quote:			Originally Posted by ToshibaTech
	A lot of times this model mounds the toner up like a mountain towards the opening on the bottle and causes the drive to lock up and the machine to code out. While I haven't seen it it is possible that this happened and something broke. Everytime I have seen it code out nothing broke.

[audioimaging]

There is no reset code. Correct auger drive and the problem will resolve.

Fault lies in one of the following : Auger Drive, Auger lock detection sensor (would be my first choice), logic board.

Sounds like you need a tech.