Hi Everyone,
Im a little dismayed, we have a 3511 that gets little use (20 - 50 prints a day mainly in black and white)
Please keep in mind colour copying is fine.
Out of the blue last week without any ramp up of the problem, print from our computers results in light prints - particularly on black and white, jet black text is fine, but grayscale's are washed out completely.
I've cleaned the drum (spent toner) and checked the developer unit, there seems to be no issues.
I've run 05-395 and 05-396 - this helped a little but the prints are not crisp like they were the day before the copier started this.
We have also received a CF-40 error twice out of the blue since this started occurring, (hence why i checked the drum and developer unit)
I just dont understand why the issue seems to be limited to print.
If anyone can offer a hand, I would appreciate it.
I should note, its almost like the contrast on all computer prints has been turned up. The results are exactly as if you upped the contrast on a copy. (This fault is persistent off multiple computers)
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