E-Studio 450 E-020 jams

[pioneer007]

Multi copy runs I get jams with the E-020 error.
Paper exits fuser, partialy enters the bridge unit and jams.
Makes a strange noise when it does this. Paper hits nothing.
Its like the paper is being pulled into the bridge unit but has not been fully
released by the delivery into the bridge. Paper is clear of the fuser.
Seems like a sensor/timing issue.

You find two pieces of paper over lapped. The one entering the bridge
unit that jammed and the other comming up threw the fuser unit.

anyone?

[toshibadale]

Check the exit sensor. It can stick. I've seen them swell up causing it to stick causing this problem.

[pioneer007]

Exit sensor as it leaves the fuser? The one mounted on the door?
We have very few Toshibas left in the field as were Canon, Sharp and HP dealers. These are remnents of a previous aquisition. You may have to identify where the sensor is located. If you would please.
Thanks

[Harry]

Yes Sir it is in the Door right up on de Fuser Exit.This thing swells up from Fuser heat and cause ths Problem.Another is the Exit Motor the motor drive move the Exit Rollers failt and that spell the noise when jamming swep the motor and try another one.
Thats all
Good Luck

[pioneer007]

Excellent my friend, and thank you!

[the Copy Doctor]

I have seen this on the e-Studio45 but only when duplexing, the solenoid on the bridge unit that diverts the 1st side down partially into the lower tray sticks causing the paper to enter the bridge where it stops and the next sheet runs into it in the fuser.
Just clean the solenoid plunger and may have to remove or replace the "cushion" on the plunger.