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  1. #1
    banno
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    Estudio 3511/4511

    Hi all
    I have 2 machines not working properly. The 4511 reports Power Failure even though it boots up fine.
    The 3511 reports a service required but I have tried to get the error code by pressing clear and 8 together but nothing happens. Can anyone please advise

    regards
    Mick

  2. #2
    Field Supervisor 500+ Posts
    Estudio 3511/4511

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    Press FC key 2x, to clear the power failure message (power was interupted to the machine without a proper shutdown) and on the other machine, c + 8 only works for jam codes and service call errors, what service is it asking for?

    Regards!

    A.

  3. #3
    banno
    Guest
    Quote Originally Posted by copytechman View Post
    Press FC key 2x, to clear the power failure message (power was interupted to the machine without a proper shutdown) and on the other machine, c + 8 only works for jam codes and service call errors, what service is it asking for?

    Regards!

    A.
    Thanks.
    I have just the service icon flashing and nothing else

    regards
    Mick

  4. #4
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    not sure what you mean by "icon is flashing". 08/253 will show you the last 30 or so service/jam error codes by date and configuration. What is the last "C" code you see here?

  5. #5
    banno
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    Thanks for your help. The error code is F100. Is it serious

  6. #6
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    Only if you want to copy/scan/print or fax!!!! Bad HDD. You'll need to replace the HDD and re-load system firmware. I hope your next post is not "how do I do this, and can you send me the firmware?" If you don't know how this is accomplished, get a qualified Toshiba tech involved, probably will run you $150 for the HDD and 1 hour of labor. EMujo

  7. #7
    Trusted Tech 50+ Posts fourl6's Avatar
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    Quote Originally Posted by banno View Post
    The 4511 reports Power Failure even though it boots up fine.
    It says Power Failure when it isnt shutdown properly, to turn off a 3511 / 4511 press

    1 User Functions
    2 User (Tab)
    3 Shutdown

    not shutting down properly can wreck hard drives (like your other machine)

  8. #8
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    Hi all

    i have 2 problems with my toshiba 4511 and i need someone help

    FIRST: when i open my toshiba i find language (svenska ) and i can't change it from the language menu as there is no other language .. and when i went to the settings 08-220 i can't change No. 5 language to any other language (when i change to No. 1 and restart the machince i find is changed automatically to No. 5 again)

    SECOND: when i give a print order from the computer using any connection (USB , Parallel or Network) the data led keeps blinking but no printing is there and even when i go to job status i find no orders there,, and the copier can't do any thing till i restart it..

    Noting that all process of coping is working super fine ..

    Can any body help me Please ( i think it's a matter of firmware but i can't get it even throught toshiba agency)

    Fady Gendy
    Gfady1@hotmail.com

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