I have recently bought a second hand e-studio 3511. I have just started up a business and needed a copier to put me on for a year or so without breaking the bank. I checked the copier before I bought it and it was working fine. The problem I have is that when I received the copier, the walk up fax option will not work (this was the only option that I couldn't check before purchase and now says that its not installed on the TopAccess menu, although the interface for the fax cable is installed on the side of the machine) and the cable from the copier to the duplex unit has a couple of wires split, so this doesn't work either (this has been damaged in transport). I was wondering if the two items could be connected or if not is there a way to find out for definite if the walk up fax option is actually installed on the machine.
Hopefully someone can point me in the right direction, Thanks.