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  1. #1
    Trusted Tech 50+ Posts Scijohn23's Avatar
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    Toshiba E-352 Cannot start application.

    Hello all,

    I am working on a Toshiba E-studio 352. It is giving me a hard drive issue. First I reloaded the Hard drive thinking that this should solve my problem, yea right! So after hard drive is reloaded I am still getting the message on the op panel "can not start aplication". So now I remove a hard drive out of another E-352 that I know works and install it into this machine. Still the same message... I can't get to any of the service modes or anything.
    Suggestions welcomed.

    Thanks in advance.


  2. #2
    Field Supervisor 500+ Posts
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    Try to reload the firmware completely. Not only the HDD part.

    BR


  3. #3
    toner monkey 100+ Posts jamesyboy's Avatar
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    yes sounds hdd

    hold down c/3 select option 3 press print then reload firmware and format hdd

    only do c/3 if you have the firware otherwise it could be a toaster


  4. #4
    Field Supervisor 2,500+ Posts
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    Had this a few times..2 way you might correct it...1st if your are at the latest version (352 I think) take the MFP back down to ver 300 (full install) and then back to latest. 2nd use the recovery jig to set the MFP back to factory then reload latest f/w (full install). That message means that the OS is corrupt and can't load. Emujo


  5. #5
    Trusted Tech 50+ Posts Scijohn23's Avatar
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    Thank you for the help, Machine is fixed.


  6. #6
    Field Supervisor 2,500+ Posts
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    Don't want to pat myself on the back yet...what was the fix? Emujo


  7. #7
    Trusted Tech 50+ Posts Scijohn23's Avatar
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    Ended up being the Firmware, currupted somehow I dont know but reloading it worked. Then still had to reload HDD, but checked it first with a HDD from my other machine that I know was good and it fired up fine. And once the original HDD was restored worked as well, Thanks.


  8. #8
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    Re: Toshiba E-352 can not find HDD data

    hello,

    Thank you very much in advance your interests

    I turn on the machine does not perform any operation,Can not find HDD writes data on the screen.What I will do , How do I install the new version.Where I find program.


    best regards

    d.korkmaz@hotmail.co.uk


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