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  1. #1
    Senior Tech 100+ Posts
    Toshiba ES-452 Jam/Error History?


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    Toshiba ES-452 Jam/Error History?

    Is there a way to print out the jam history?

    I know if you go into 08-253, you can view the jam/error history, is there anyway to print out this report?

    Thanks

  2. #2
    Field Supervisor 500+ Posts
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    9+Start mode code 106 - for all errors - jams + call for service. 107 are last 80 errors.
    BR

  3. #3
    Senior Tech 100+ Posts
    Toshiba ES-452 Jam/Error History?


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    thanks!

  4. #4
    Senior Tech 250+ Posts
    Toshiba ES-452 Jam/Error History?


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    I did a 9+start on an e450 in the shop the other day just to see what the error report print showed, and the hard drive failed.
    This machine was running great right before with no issues, what luck I have...
    Any explanations ???

  5. #5
    Service Manager 100+ Posts Claudio's Avatar
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    You must power down this machine by either the User-Shut Off using the LCD or press the Energy-Saver then select Shut Off. Otherwise each time you just power off the copier using the ON/OFF switch you are crashing the hard drive and possibly corrupting files.

  6. #6
    Senior Tech 250+ Posts
    Toshiba ES-452 Jam/Error History?


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    yes, I always go through power shutdown

  7. #7
    Field Supervisor 2,500+ Posts
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    I don't think the list print and the HDD failure are related, but I would bet that if you look at the error history, you will find repeat F codes. You may try a HDD format (backup all your info 1st) then a firmware update/reload. Emujo

  8. #8
    Field Supervisor 500+ Posts
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    Quote Originally Posted by Claudio View Post
    or press the Energy-Saver then select Shut Off.
    This works only with eBridge2 and 3 (e452 and e453).

    CCS - if you can go to 08 check HDD testing - 694. Check results with SH. Reseat HDD's cables on both ends. Anyway 99% of my cases leads to HDD change and firmware reload.

    BR

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