eStudio 850 E020 Jam

[mrfuser]

Okay, machine was working great. Suddenly got a jam client says. (don't they always?)
Now it jams everytime when exiting machine to go into finisher and gets an E020 Jam code. All switches, tires, gates, solenoids appear fine.

Any ideas?

Thanks all!

Kelly

[fourl6]

Just something that got me for a while on these, they flip the paper over just after it exits the fuser for some reason down that left hand side door, if that gate isnt flipping up to let the paper down the side you'll get a E020, the problem i had was the mylar on the gate was bent, paper was catching as it feed back up towards the finisher

[JustManuals]

This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
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Paul@justmanuals.com

[mrfuser]

Somebody stop Paul from posting EVERYWHERE! Paul, JUST TAKE OUT AN AD on the site! Support these guys!

It was a BAD SPRING on the gate solenoid.

Kelly

[LA TECH]

Nice. hope the bulletins I sent you help you. I sent you the service handbook. last time. Didn't I? Let me know if not, they are free of charge. LOL