Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Senior Tech 250+ Posts
    E-Bridge X service codes

    arnh79's Avatar
    Join Date
    Apr 2010
    Location
    Canada
    Posts
    445
    Rep Power
    43

    E-Bridge X service codes

    All the manuals I have for EBX machines are missing the list of 03,04,05,08 codes. There is a section in the manual for each series of codes, but it only tells you how to input them, not what they are. We were sent a couple of spread sheets that tell you the equivalent codes in the new 4 digit format, but its awkward to use. I was under the impression that a f/w version was going to come out that would make the service modes into an on-screen format- similar to Samsung and Konica Minolta. But now we just heard that the latest f/w isn't going to do that. So my question is: Has anyone seen an offical published list of service codes in a manual for the EBX series? Or does anyone know if they plan to move to an on-screen style?
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

  2. #2
    Trusted Tech 50+ Posts fourl6's Avatar
    Join Date
    Nov 2008
    Posts
    94
    Rep Power
    32

    Re: E-Bridge X service codes

    They are now in the Service Manuals not the Service Handbooks

    Hope that helps

    I know as much as you re the on screen menu...

    Cam

  3. #3
    Field Tech 500+ Posts
    E-Bridge X service codes

    michaelc's Avatar
    Join Date
    Mar 2011
    Location
    England
    Posts
    590
    Rep Power
    37

    Re: E-Bridge X service codes

    Just got back from the update course today. We got the codes for the machines. You dont need to use the 'classic' way to input codes. There is a new way being introduced. Its really good.
    It didn't say that I couldn't do it in the manual.

  4. #4
    Trusted Tech 50+ Posts fourl6's Avatar
    Join Date
    Nov 2008
    Posts
    94
    Rep Power
    32

    Re: E-Bridge X service codes

    Quote Originally Posted by michaelc View Post
    Just got back from the update course today. We got the codes for the machines. You dont need to use the 'classic' way to input codes. There is a new way being introduced. Its really good.
    This sounds great, we just got sent some new firmware sent to us (V2000) for the es2040c series without any release notes yet, we havent got any ebX machines in the showroom to have a look atm,

    im guessing its in this firmware, how do you get to it?

    Cheers Cam

  5. #5
    Field Tech 500+ Posts
    E-Bridge X service codes

    michaelc's Avatar
    Join Date
    Mar 2011
    Location
    England
    Posts
    590
    Rep Power
    37

    Re: E-Bridge X service codes

    Yeah, with the v2000 you can access most codes via the new way apart from the 0+3 codes. The spread sheets with the equivalent codes is handy.

    When updating the firmware, do option 4 first (sys). Then the rest after. That was the tip I was given and I have updated some on the course and 1 in our workshop so far with no probs.
    It didn't say that I couldn't do it in the manual.

  6. #6
    Service Manager 5,000+ Posts
    E-Bridge X service codes

    SalesServiceGuy's Avatar
    Join Date
    Dec 2009
    Location
    Nova Scotia
    Posts
    7,686
    Rep Power
    223

    Re: E-Bridge X service codes

    Ver 2000 firmware is applied with Aug. production.

    For earlier e2040c series copiers when updating to V2000, you must also use the new V2.10 CD with the latest Drivers.

    So it will be a pain to update machines in the field atttached to multiple PCs, as you must remove all Drivers/ Addressbook Viewer/TWAIN Driver, etc before you can add new drivers.

    Also note the firmware you use is different from e2040c/e2540c/e3040c and e3540c/e4540c.

  7. #7
    Field Tech 500+ Posts
    E-Bridge X service codes

    michaelc's Avatar
    Join Date
    Mar 2011
    Location
    England
    Posts
    590
    Rep Power
    37

    Re: E-Bridge X service codes

    Yeah, High and low for the ADF firmware.
    It didn't say that I couldn't do it in the manual.

  8. #8
    Trusted Tech 50+ Posts fourl6's Avatar
    Join Date
    Nov 2008
    Posts
    94
    Rep Power
    32

    Re: E-Bridge X service codes

    Hey guys, iv just Updated a es4540c to firmware V2000, to access Service UI it the manual says
    1 "press the user functions button"
    2 "enter the password for the service UI on the user function screen"

    i cant find anywhere what the password for service UI is?

    Cheers Cam

  9. #9
    Trusted Tech 50+ Posts fourl6's Avatar
    Join Date
    Nov 2008
    Posts
    94
    Rep Power
    32

    Re: E-Bridge X service codes

    Apparently theres a bulletin coming in a few days

  10. #10
    Field Tech 500+ Posts
    E-Bridge X service codes

    michaelc's Avatar
    Join Date
    Mar 2011
    Location
    England
    Posts
    590
    Rep Power
    37

    Re: E-Bridge X service codes

    The password is blank. Just hit enter No 03 mode in there yet tho
    It didn't say that I couldn't do it in the manual.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here