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Thread: my toshiba E-35 is waiting for adding toner?

  1. #1
    Technician ifback is on a distinguished road ifback's Avatar
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    my toshiba E-35 is waiting for adding toner?

    Hi,everybody.
    I have a problem abt Toshi E-35.it is waiting for adding toner.even though,i put new toner,so it become normally.but after day.i'll continue so.

    Plz help me.
    thank a lot

    -------------------

    Welcome to Viet nam

  2. #2
    Field Supervisor 500+ Posts Copier_Guy is on a distinguished road Copier_Guy's Avatar
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    I don't know if this machine has the same system, but I recently had the same problem with an E-Studio 3511 that constantly asked for toner. It turned out the Toner Supply Up Auger was broken. It was a Bear to replace, but once I did, a lot of the problems and frequent calls from the customer went away. As a matter of fact, I haven't heard from them going on 2 months (Knock On Wood).

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    Technician ifback is on a distinguished road ifback's Avatar
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    Quote Originally Posted by Copier_Guy View Post
    I don't know if this machine has the same system, but I recently had the same problem with an E-Studio 3511 that constantly asked for toner. It turned out the Toner Supply Up Auger was broken. It was a Bear to replace, but once I did, a lot of the problems and frequent calls from the customer went away. As a matter of fact, I haven't heard from them going on 2 months (Knock On Wood).
    thank Copier_Guy.

    toshiba e35 and 3511.i dont know.but e35,e45 is same as DP 3500.DP 4500.Do you know that?Help me

  4. #4
    Vulcan Inventor of Death 500+ Posts Mr Spock will become famous soon enough Mr Spock's Avatar
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    When was the last developer change done? Pull the dev unit and see if it is overloaded with toner. If it is then the toner sensor should be replaced. There is a short auger in the toner unit that could be broken but usually it is one of the gears that is broken.
    The 3511 has two toner transport auger the 35 has one.
    And Star Trek was just a tv show...yeah right!

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    Technician ifback is on a distinguished road ifback's Avatar
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    Quote Originally Posted by Mr Spock View Post
    When was the last developer change done? Pull the dev unit and see if it is overloaded with toner. If it is then the toner sensor should be replaced. There is a short auger in the toner unit that could be broken but usually it is one of the gears that is broken.
    The 3511 has two toner transport auger the 35 has one.
    let me try your introducing.thank Mr Spock

    i dont know why that.but the copy is very nice.

  6. #6
    Technician micko is on a distinguished road micko's Avatar
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    e35 adding toner

    check toner rotating mechanism at the back could be 180 degrees out of whack

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    service tech 250+ Posts just a tech is on a distinguished road just a tech's Avatar
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    i have had problem with these before..problem was what MICKO said.. happened when customer removed toner cartidge and then closed front door before installing new cartridge..when that happens, the cartridge rotation unit rotates and the hole in collar misaligns..hope it helps..

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    Technician ganc67 is on a distinguished road
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    yeah one god test is to mark the toner bottle and check if it even turns then go back and follow steps to the toner drive including the 180 out of wack

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    Technician nhatthuc0000 is on a distinguished road nhatthuc0000's Avatar
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    are you from viet nam

    i know that you used secondhand machines
    let do something for it??
    1.are your machine volt - let check the voltage 110v or 220v
    2.what is your machine use toner- let check heard of toner - toner U or D or E.Them not same.
    3.if you use toner away charge or added by toner pack. let check to keep toner's back straight.
    goog luck

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