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  1. #1
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    Post not printing but photocopying e167

    hi all,
    i have Estudio e167 at office. it can take photocopy but when prinitng only part of the first line is printed in the middle of paper and nothing else.
    any one has any idea

    the machine has USB and Network connectivity. we tried changing the Network card but still the same result

    Please help


  2. #2
    Confused & Bewildered 100+ Posts sdrawkcab's Avatar
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    Re: not printing but photocopying e167

    Are you printing directly via PC or through a server?
    Are you using the correct driver?
    Have you upgraded the firmware?
    Are the port setting correct?

    Remember, the mighty Oak started as a little nut that stood its ground.

  3. #3
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    Re: not printing but photocopying e167

    Quote Originally Posted by sdrawkcab View Post
    Are you printing directly via PC or through a server?
    Are you using the correct driver?
    Have you upgraded the firmware?
    Are the port setting correct?
    directly from PC (tried a laptop also)
    Yes i am using correct driver (worked 1 hour before fine) using windows and LInux (both show same problem)
    No i haven't upgraded the firmware
    the port settings are correct

    i removed the network card and tried using the in-built USB
    at that time Linux didnot detect the printer
    in windows it detected but the driver was not installing (here too i tried on a laptop too) showed error
    please advice


  4. #4
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    Re: not printing but photocopying e167

    why no reply please help me.. anyone


  5. #5
    just one copy?? 500+ Posts


    jonezy999's Avatar
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    Re: not printing but photocopying e167

    Double check u are using the correct driver. Don't use a universal driver. U need the e-167 driver for ur operating system.

    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

  6. #6
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    Re: not printing but photocopying e167

    Quote Originally Posted by jonezy999 View Post
    Double check u are using the correct driver. Don't use a universal driver. U need the e-167 driver for ur operating system.
    i haven't changed the driver.
    we have another e-167 i tried using that. it works fine.
    the printer does not print
    1. via Network
    2. USB
    3. On board USB with network card removed.

    print comes as single line in the middle (first line on the page)

    now when photocopying
    1. only normal poying is done
    2. no duplex
    3. no job build
    4. no id card etc
    when we access the advanced features the machine just reboots.

    i think this is a firmware issue.. kindly help me to rewrite the firmware


  7. #7
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    Re: not printing but photocopying e167

    sorry for late update was very busy @ work

    later on the printer behaved very strangely, we were not able to access advanced features the system just rebooted when tried to access duplex, job build etc.
    the service people said that it is not a firmware issue, luckily we had AMC, so they replaced the PCB. now it is working OK.


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