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Thread: help required

  1. #1
    toner monkey 100+ Posts jamesyboy's Avatar
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    help required

    Does anyone have information regarding new tosh x bridge 2040ce error code f109 /5

  2. #2
    Senior Tech 100+ Posts
    help required


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    Re: help required

    I have not seen this particular problem. Toshiba however has started to see the problem and are suspecting that people are not waiting for the MFP to boot up all the way in 08 mode after a firmware update because intakes so long. (sometimes 8-10 minutes)
    Might want to reload firmware if you haven't already.

  3. #3
    toner monkey 100+ Posts jamesyboy's Avatar
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    Re: help required

    Quote Originally Posted by Meach View Post
    I have not seen this particular problem. Toshiba however has started to see the problem and are suspecting that people are not waiting for the MFP to boot up all the way in 08 mode after a firmware update because intakes so long. (sometimes 8-10 minutes)
    Might want to reload firmware if you haven't already.
    thsnks , the initial fault was the screen frozen with no acess to 05/08/c3/c5 etc so could not back up licence etc , so its a new sys board job to recover license and jigs

    beware people on the new x bridge they have many quirks

  4. #4
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    Re: help required

    The Ebx series due to new platform, software side not so stable compare to Eb3 series...
    So far i have 1 customer having this F105/109 issue...
    Need to format the HDD and reinstall the firmware in order to up the machine back...After certain period, it happen again...
    Currently no ideas what is going wrong with the machine, only suspect that users might not be shutting down the machine properly...

  5. #5
    Trusted Tech 50+ Posts fourl6's Avatar
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    Re: help required

    Quote Originally Posted by didi2005 View Post
    The Ebx series due to new platform, software side not so stable compare to Eb3 series...
    So far i have 1 customer having this F105/109 issue...
    Need to format the HDD and reinstall the firmware in order to up the machine back...After certain period, it happen again...
    Currently no ideas what is going wrong with the machine, only suspect that users might not be shutting down the machine properly...
    +1 for format hdd and update firmware (+ clear nv ram flags)

    what version of firmware are you using, we havnt had any issues since V3100

    also we have been disabling the "Super Sleep" mode which i think was causing some of the freezing issues

    Cheers Cam
    Last edited by fourl6; 04-14-2012 at 11:11 AM.

  6. #6
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    Re: help required

    Quote Originally Posted by fourl6 View Post
    +1 for format hdd and update firmware (+ clear nv ram flags)

    what version of firmware are you using, we havnt had any issues since V3100

    also we have been disabling the "Super Sleep" mode which i think was causing some of the freezing issues

    Cheers Cam
    Currently we only use firmware V3000... But all the while i dont like this super sleep mode feature, i always disable it when deploying new machines...

  7. #7
    Trusted Tech 50+ Posts fourl6's Avatar
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    Re: help required

    Quote Originally Posted by didi2005 View Post
    Currently we only use firmware V3000... But all the while i dont like this super sleep mode feature, i always disable it when deploying new machines...
    V3100 lists F106, lockups, reboots and freezing when waking up in the fixes.

  8. #8
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    Re: help required

    Quote Originally Posted by Meach View Post
    I have not seen this particular problem. Toshiba however has started to see the problem and are suspecting that people are not waiting for the MFP to boot up all the way in 08 mode after a firmware update because intakes so long. (sometimes 8-10 minutes)
    Might want to reload firmware if you haven't already.
    Where do I find the firmware?
    Thanks

  9. #9
    Confused & Bewildered 250+ Posts sdrawkcab's Avatar
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    Re: help required

    Toshiba?
    Some days, it's just not worth chewing through the restraints

  10. #10
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    Re: help required

    Quote Originally Posted by sdrawkcab View Post
    Toshiba?
    Yess

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