Toshiba e555- says add comp paper

[chas101]

Toshiba e555- says add comp paper when trying to copy with ADF using Legal size paper. Has anyone ever seen this on that series, I don't know if its a sensor or board problem on the top feeder, works fine off the glass.

[Mr Spock]

run the adjustments (min/max) for the side guides on the adf and this should fix this issue.

[blackcat4866]

as in "add computer paper"? 11" x 15"? Yes clearly there is some problem with original width detection. =^..^=

[chas101]

run the adjustments (min/max) for the side guides on the adf and this should fix this issue.

Thanks Mr Spock , I will try that. Do you happen to know the adj. procdure?

[chas101]

It works ok for letter R on adf.

[Mr Spock]

put paper guides all the way in (min adjustment) and perform 05-367
put paper guides all the way out (max adjustment) and perform 05-368

[chas101]

put paper guides all the way in (min adjustment) and perform 05-367
put paper guides all the way out (max adjustment) and perform 05-368

Thanks for the advice I really appreciate it, I will give that a try.

[chas101]

[QUOTE=chas101;304040]Thanks for the advice I really appreciate it, I will give that a try.[/QU
Unfortunately that didn't work, any other suggestions? It does work on 8.5 by 11 letter R.

[Mr Spock]

I do not have one of this but the previous models had 2 or 3 sensors that determined length on the original tray. I would suspect one of these is not working correctly. look in the service manual for the test procedure in 03 mode.