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  1. #1
    chas101
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    Toshiba e555- says add comp paper

    Toshiba e555- says add comp paper when trying to copy with ADF using Legal size paper. Has anyone ever seen this on that series, I don't know if its a sensor or board problem on the top feeder, works fine off the glass.

  2. #2
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: Toshiba e555- says add comp paper

    run the adjustments (min/max) for the side guides on the adf and this should fix this issue.
    And Star Trek was just a tv show...yeah right!

  3. #3
    Master Of The Obvious 10,000+ Posts
    Toshiba e555- says add comp paper

    blackcat4866's Avatar
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    Re: Toshiba e555- says add comp paper

    as in "add computer paper"? 11" x 15"? Yes clearly there is some problem with original width detection. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    chas101
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    Re: Toshiba e555- says add comp paper

    Quote Originally Posted by Mr Spock View Post
    run the adjustments (min/max) for the side guides on the adf and this should fix this issue.
    Thanks Mr Spock , I will try that. Do you happen to know the adj. procdure?

  5. #5
    chas101
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    Re: Toshiba e555- says add comp paper

    It works ok for letter R on adf.

  6. #6
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: Toshiba e555- says add comp paper

    put paper guides all the way in (min adjustment) and perform 05-367
    put paper guides all the way out (max adjustment) and perform 05-368
    And Star Trek was just a tv show...yeah right!

  7. #7
    chas101
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    Re: Toshiba e555- says add comp paper

    Quote Originally Posted by Mr Spock View Post
    put paper guides all the way in (min adjustment) and perform 05-367
    put paper guides all the way out (max adjustment) and perform 05-368
    Thanks for the advice I really appreciate it, I will give that a try.

  8. #8
    chas101
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    Re: Toshiba e555- says add comp paper

    [QUOTE=chas101;304040]Thanks for the advice I really appreciate it, I will give that a try.[/QU
    Unfortunately that didn't work, any other suggestions? It does work on 8.5 by 11 letter R.

  9. #9
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: Toshiba e555- says add comp paper

    I do not have one of this but the previous models had 2 or 3 sensors that determined length on the original tray. I would suspect one of these is not working correctly. look in the service manual for the test procedure in 03 mode.
    And Star Trek was just a tv show...yeah right!

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