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  1. #1
    Service Manager 5,000+ Posts
    Print Job stuck in Print Queue

    SalesServiceGuy's Avatar
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    Print Job stuck in Print Queue

    I have an e256 with a Letter size Print Job in the print queue that will not delete. Although the copier responds to all keyboards commands, no print no copy jobs are possible. Job Skip feature is turned on. The job is displayed as suspended. Short of formatting the HDD any idea as to how to delete this job?

    I tried changing both trays to Letter-R but no effect. I do not know if the offending job originated as a Print Job or a fax job.

    I tried 08-9030. I tried 3 & Clear, Power On, Press 1. No effect.

  2. #2
    Senior Tech 250+ Posts
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    If it can't be erased its more than likely a fax job, have you tried removing the fax board?

  3. #3
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: Print Job stuck in Print Queue

    I have not worked on newer Toshiba's but on older ones you could clear fax jobs with *1-102.
    And Star Trek was just a tv show...yeah right!

  4. #4
    French Tech seb197's Avatar
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    Re: Print Job stuck in Print Queue

    *1-102 or 5c mode



    [5][C]
    [POWER] 3.Initialize the File System (Initialize HDD)

    • 1: Initializes all partitions.
    • 2: Initializes partitions other than root one and creates initial files.
    • 3: Initializes partitions (/backup, /image data, /storage) and creates initial files.
    • 4: Initializes a partition (/backup) and creates an initial file.
    • 5: Initializes a partition (/imagedata) and creates an initial file.
    • 6: Initializes a partition (/storage) and creates an initial file
    • 7: Initializes partitions (/work, /registration) and creates initial files.
    • 8: Initializes a partition (/TAT) and creates an initial file.

    Remarks:
    More than one partition can be selected. (">" is displayed on the left of the selected number.)
    • If [1. ALL] is selected, applications and OS data in the equipment are also initialized. In this
    case, the applications and the file system must be reinstalled.
    • If [2. Except /] or [3. User Data] is selected, minimal data necessary for normal startup are
    automatically recovered.
    • If [2. Except /] is selected, databases such as logs and address book are also initialized. Back
    up such data before initializing if necessary.
    • If [3. User Data] is selected, all documents stored by users (e.g. scan data) are deleted. Back
    up such data before initializing if necessary.

  5. #5
    Service Manager 5,000+ Posts
    Print Job stuck in Print Queue

    SalesServiceGuy's Avatar
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    Re: Print Job stuck in Print Queue

    *1, Power on -102 worked!

    Thanks,

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