Originally Posted by
CNG
Hello All,
I am having problems with my estudio 255. The machine cannot start and displays the message 'scanner firmware update failed, please reload firmware with usb/jig'
I have tried C+3 format + repartition and reloaded OS by itself, shut down then the other 3 modules (SYS, Engine, Scanner) however scan firmware fails to load with S01 Time Out when the download is requested.
I also do not have the ability to enter service (08) mode either.
Will updating the scanner firmware with a Jig in this scenario resolve this S01 time out problem? Will the incorrect firmware (new CCD / old CCD) being loaded damage any system boards? I am trying to determine if this is a software issue or hardware/board problem.
If anyone has any suggestions it would be appreciated.
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