On regular copy /prints works fine? What's the counter on the machine? What have you done so far?
If i were you, first of all i would have cleaned very well the imaging unit. Esspecially the charging unit.Second, cleaned the transfer/separation unit. maybe would have changed the corona wires.Then i would have checked the duplex unit and the adu unit for worn rollers, dust on sensors,etc. In other words, clean the machine inside out. After this, if the problem remains, try stoping the paper in various sections of the copy proces to try to isolate the unit that is causing this.The problem appears on the copy in the exact place, every time?
1 million plus on this model, i applaud you. No point in repeating other posts but i had t put that in.
It didn't say that I couldn't do it in the manual.
Indeed, on this model, 1 mil is really a achievement.
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