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  1. #1
    Senior Tech 250+ Posts
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    Which traing for new tech?

    Our delivery guy has been given the oppertunity to become a tech and we are starting him in the shop. My question is...which would be the very first online training he should take.? Dont see anything basic on website...

  2. #2
    Field Supervisor 500+ Posts
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    Re: Which traing for new tech?

    A+.

    BR

  3. #3
    Service Manager 5,000+ Posts
    Which traing for new tech?


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    Thumbs up Re: Which traing for new tech?

    Yes, the A+ or the Network + would be a good start.


    Paul

  4. #4
    Senior Tech 100+ Posts blackdog's Avatar
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    Re: Which traing for new tech?

    Boy, this high tech lingo has me really confused.

  5. #5
    Technician dk oneal's Avatar
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    Re: Which traing for new tech?

    [QUOTE=tech07;389307]Our delivery guy has been given the oppertunity to become a tech and we are starting him in the shop. My question is...which would be the very first online training he should take.? Dont see
    Pls take him through how to operate the copier first

  6. #6
    Service Manager 250+ Posts
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    Re: Which traing for new tech?

    The first thing I would do is send him out with one of your other engineers, get him to learn the basics first.

  7. #7
    Senior Tech 100+ Posts
    Which traing for new tech?

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    Re: Which traing for new tech?

    Quote Originally Posted by Canon.Tech View Post
    The first thing I would do is send him out with one of your other engineers, get him to learn the basics first.
    Ditto...at least two weeks with an experienced tech. He will know at the end of two weeks if he can handle the load and what training he needs first. It's not an easy job to learn all on your own.

  8. #8
    Trusted Tech 50+ Posts Boogotshot's Avatar
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    Re: Which traing for new tech?

    When I first became a field tech, my service manager had me doing nothing but PM's and parts calls on machines for about 6 months. I learned a lot about the machines during that time. A network certification is nice but not absolutely necessary. I did the Toshiba mindbuilder courses and they gave me a great foundation to learn networking and how to fix connectivity problems.
    No! we never do that with the copier.

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