toshiba Estudio 550

[copydoclv]

Keeps coming up a c-47 code. A fuser code from the information I have. I checked the thermal switches/fuses and the fuse on the board in front of the fuser assembly. Will replacing the thermisters take care of this problem? Anyone know of where I can get a service manaual? Any help would be appreciated. Thanks in advance..

[xcopytech]

have you tried to reset this code

08-400 reset ot 0

[copydoclv]

yes i tried that reset several times.

[Julio119]

It's my under standing that there is a new style IH-board that fixes that problem. this are my old notes hope it helps.

[FONT='Tahoma','sans-serif']C471 error code -IH bulletin for board.[/FONT]
[FONT='Tahoma','sans-serif']Also get 15amp/250v fuse. Brd= 6LE0671700F[/FONT]

[wylded54]

check the female connector in the machine contact with the male connector at the fuser's rear section. is the female connector in the machine deformed or broken? is there paper stuck in any of the female connectors?

i heard there is a mod kit for the thermostat for the 550 series....has it been installed?

if all else fail, issue could be coming from faulty IH board or also the Logic board.

[yeuem4eva]

have you tried to reset this code

08-400 reset ot 0

I am a newbie in here so please be gentle. We have a toshiba 550 too, and have the same error code c47, couldn't get in the menu screen, would you please show me how to reset the code? thanks a lot in advance

[wylded54]

make sure machine is off, press the button "0" and "8" simultaneously, hold both button, on the machine, wait till it enters the "test mode"

once in test mode, release the 0 and 8 button, press "4" "0" "0", and then start.

press "0", press enter, and reboot the machine...

FYI, 08-400 will give u a code, if you refer to the service handbook, you can get to know when this eror occured...

[yeuem4eva]

make sure machine is off, press the button "0" and "8" simultaneously, hold both button, on the machine, wait till it enters the "test mode"

once in test mode, release the 0 and 8 button, press "4" "0" "0", and then start.

press "0", press enter, and reboot the machine...

FYI, 08-400 will give u a code, if you refer to the service handbook, you can get to know when this eror occured...

i followed your instruction but by press "0" & "8" simultaneously when machine is off, but nothing happened, and then i tried to turn the machine on but can't get in Test Mode screen, did i miss anything?

[wylded54]

when machine is "off", press "0" + "8" hold the 2 buttons, "ON MACHINE" while holding the 2 buttons....

try it....

=)

[yeuem4eva]

when machine is "off", press "0" + "8" hold the 2 buttons, "ON MACHINE" while holding the 2 buttons....

try it....


=)

there is something wrong with it, i did exactly as told BUT the "Test Mode" screen came up and quickly change to "Call for Service" screen.
I tried to use number "6" + "Start" button, it booted to "Test Mode" screen, can i still reset it by using "6" + "Start" or have to be "0" + "8" ?