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  1. #1
    Master Of The Obvious 10,000+ Posts
    e Studio 35 Add Toner

    blackcat4866's Avatar
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    e Studio 35 Add Toner

    e Studio 35 Add Toner 1.JPG

    I think I've figured it out, but I'd like some confirmation. Yeah. I know it's an old one.

    The way I figure it, the enduser has been ignoring the "Add Toner" indication. After the first couple times the enduser opens the door while the motor is still cycling. Since it's been interrupted mid-cycle, the toner cartridge receptacle isn't at home position. The cartridge can't mate with the drive coupler, and doesn't depress the plunger at the center of the toner receptacle, and it consequently doesn't drive.

    Alternatively, perhaps the screw head that puts pressure on the front end of the toner cartridge is mis-adjusted, and the cartridge is camming out of the receptacle.

    Of course I did it the hard way the first time. Once I got the toner bottle receptacle out and in my hand, I could manually rotate it to the home position (top-dead-center, like in the picture). I think, though, that if I had a 16" long tool to depress the plunger, then keyed the door, the toner bottle drive would home by itself. True? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #2
    Chief Twiddler 100+ Posts mckinley's Avatar
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    Re: e Studio 35 Add Toner

    Customer puts cart in 180 degress out of sink , or rotates it as they put it in.
    cart end up upside down so the hole lines up with a solid plastic wall.

    That was the usual issue, always great for a 300 mile round trip

    Aint seen one in about 3 years as we stopped working on them.

    Regards.
    Happiness Is The Road.

  3. #3
    Senior Tech 100+ Posts Jhonjon's Avatar
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    Re: e Studio 35 Add Toner

    Quote Originally Posted by blackcat4866 View Post
    e Studio 35 Add Toner 1.JPG

    I think I've figured it out, but I'd like some confirmation. Yeah. I know it's an old one.

    The way I figure it, the enduser has been ignoring the "Add Toner" indication. After the first couple times the enduser opens the door while the motor is still cycling. Since it's been interrupted mid-cycle, the toner cartridge receptacle isn't at home position. The cartridge can't mate with the drive coupler, and doesn't depress the plunger at the center of the toner receptacle, and it consequently doesn't drive.

    Alternatively, perhaps the screw head that puts pressure on the front end of the toner cartridge is mis-adjusted, and the cartridge is camming out of the receptacle.

    Of course I did it the hard way the first time. Once I got the toner bottle receptacle out and in my hand, I could manually rotate it to the home position (top-dead-center, like in the picture). I think, though, that if I had a 16" long tool to depress the plunger, then keyed the door, the toner bottle drive would home by itself. True? =^..^=
    Thanks' for sharing the information regarding this model series.

  4. #4
    Master Of The Obvious 10,000+ Posts
    e Studio 35 Add Toner

    blackcat4866's Avatar
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    Re: e Studio 35 Add Toner

    Quote Originally Posted by blackcat4866 View Post
    e Studio 35 Add Toner 1.JPG

    ... Of course I did it the hard way the first time. Once I got the toner bottle receptacle out and in my hand, I could manually rotate it to the home position (top-dead-center, like in the picture). I think, though, that if I had a 16" long tool to depress the plunger, then keyed the door, the toner bottle drive would home by itself. True? =^..^=
    Would this work?
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 100+ Posts
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    Re: e Studio 35 Add Toner

    go ahead

  6. #6
    Master Of The Obvious 10,000+ Posts
    e Studio 35 Add Toner

    blackcat4866's Avatar
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    Re: e Studio 35 Add Toner

    Quote Originally Posted by esam ramadan View Post
    go ahead
    That sounds like the sort of non-specific response I would give. I guess I deserve it.

    The reason I ask is that there is a microswitch that detects the rotation of the bottle. It may or may not prevent this from working. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Vulcan Inventor of Death 1,000+ Posts Mr Spock's Avatar
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    Re: e Studio 35 Add Toner

    Sometimes it works, most not. There was a firmware update (not available anymore) that would fix the stopping point. Even with the firmware it was only 75% effective.
    And Star Trek was just a tv show...yeah right!

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