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  1. #1
    Master Of The Obvious 10,000+ Posts
    First call today ...

    blackcat4866's Avatar
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    First call today ...

    What do you suppose is wrong with this one? It was really difficult to suppress the grin. I have to think about cemeteries and roadkill to keep a sober face. =^..^=

    First call.JPG
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #2
    Senior Tech 250+ Posts
    First call today ...

    arnh79's Avatar
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    Re: First call today ...

    I vote: label on the fuser. Happens all the time. I wish people would stop feeding label sheets through copiers and just run it through their $80 desktop printer instead.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

  3. #3
    Master Of The Obvious 10,000+ Posts
    First call today ...

    blackcat4866's Avatar
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    Re: First call today ...

    1 label on the drum,
    6 labels on the registration roller
    2 partial labels on the developing unit,
    1 partial in the fuser.

    I wonder what those little arrows mean with the words "Paper Feed Direction" next to them? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Service Technician
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    Re: First call today ...

    Labels ..... You think you have sorted the issue by removing the offending label only to discover 20 of its brothers decided to also jump ship too and make their way into all sorts of places .... I hate labels ....

    Oh, Nice skew on the feed too, I'm assuming they probably just plonked them into a drawer with no attempt to alter the guides?

  5. #5
    Master Of The Obvious 10,000+ Posts
    First call today ...

    blackcat4866's Avatar
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    Re: First call today ...

    Quote Originally Posted by Aethanite View Post
    Labels ..... You think you have sorted the issue by removing the offending label only to discover 20 of its brothers decided to also jump ship too and make their way into all sorts of places .... I hate labels ....

    Oh, Nice skew on the feed too, I'm assuming they probably just plonked them into a drawer with no attempt to alter the guides?
    No, the paper guides were snug. The 6 labels on the registration roller had overwrapped to make a 2mm thick "sleeve" spinning independently of the registration roller. The skew either came from the 2mm gap at the nipp of the reg rollers at the rear, or from the lack of drive because of the sleeve.

    Not that it matters, but the MFP is an e Studio 205L. At least the door is really easy to remove for label removal.

    As for labels hiding ... yes I've found them inside the developing unit, in the primary transfer cleaning unit, even blocking the laser light path making wide voids. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Trusted Tech 50+ Posts bigwul's Avatar
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    Re: First call today ...

    I don't know if this is a worldwide phenomenon - but I have had several paper jams due to Loom Bands!!

    They can be a nightmare to find and retrieve.....!! ....and no one ever knows how they got there......!!

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