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Estudio200 Call for service

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Old 05-12-2008   #1 (permalink)
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Estudio200 Call for service

Hey guys, I have search the board here looking for "Call for Service" in the technical area but can't find anything.

I have an estudio200 that shows on the display Call for service.

The paperjam, paperout, and a little bucket full of canonballs, light is lit. It has paper, there is no paperjam, and I don't know what the bucket of cannon balls mean, but they are all flashing in unison RED.

I reset the maintenance counter, so that was not it, and it did just do this, it was working fine and printing for us without an issue.
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Old 05-12-2008   #2 (permalink)
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I used Diagnostic Code 400.

It had code 7 in it.
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Old 05-13-2008   #3 (permalink)
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You need to hold down clear and 8 buttons at the same time to get error code.
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Old 05-13-2008   #4 (permalink)
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Smile

Here are the codes for 08-400

Thermistor heater status counter
0: No error occurrence
1: C41 1st thermistor or heater error
when starting W-UP
2: C41 2nd thermistor or heater error
when starting W-UP
3: Reserved
4: C43 Thermistor error during W-UP
5: C44 Heater error during W-UP
6: C43 Thermistor error after ready
7: C44 Heater error after ready
8: C45 Heater end thermistor error after
ready (High temperature)
9: C44 High temperature heater error
10: C45 Heater end thermistor error after
ready (Low temperature)

Check your thermistors and your heater lamp.
Hope this helps
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Old 08-25-2008   #5 (permalink)
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Thanks Guys. This fixed it again for me.

I set the 400 diagnostic code to 0 to get it going again. I was a 7 again.
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Old 08-25-2008   #6 (permalink)
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If the code returned then it means that you most likely need new thermistors. The canon balls simply mean you are out of toner.
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Old 08-26-2008   #7 (permalink)
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It's normal for these when there is Call for Service that paper jam,add paper and add toner symbols flash.Hold down C+8 will display the code and after repairing the problem you are good to go
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