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  1. #1
    esteban_rojo
    Guest

    WC7120T Error Code 010-337

    Hi!

    The machine promt error code 010-337 and i can't copy or print.
    Apparently it is a fuser error.
    I changed the fuser but the error is still there.
    Can anyone help me please!?

    Thank you!

  2. #2
    Senior Tech 100+ Posts
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    Re: WC7120T Error Code 010-337

    Quote Originally Posted by esteban_rojo View Post
    Hi!

    The machine promt error code 010-337 and i can't copy or print.
    Apparently it is a fuser error.
    I changed the fuser but the error is still there.
    Can anyone help me please!?

    Thank you!

    "- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to "0", and then turn the power OFF then ON.


    The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
    and 3: NCS and STS high temperature error.


    - When turning the power OFF, turn OFF the power switch first and then the main power switch."

  3. #3
    esteban_rojo
    Guest

    Thumbs up Re: WC7120T Error Code 010-337

    Quote Originally Posted by Corder View Post
    "- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to "0", and then turn the power OFF then ON.


    The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
    and 3: NCS and STS high temperature error.


    - When turning the power OFF, turn OFF the power switch first and then the main power switch."

    Thank you very much!
    That worked perfect.

  4. #4
    Senior Tech 100+ Posts
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    Re: WC7120T Error Code 010-337

    Quote Originally Posted by esteban_rojo View Post
    Thank you very much!
    That worked perfect.
    You're welcome

  5. #5
    Junior Member
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    Unhappy Re: WC7120T Error Code 010-337

    Quote Originally Posted by Corder View Post
    "- To clear this fault, first remove the cause, next clear the value of NVM [744-248] to "0", and then turn the power OFF then ON.


    The flag of NVM [744-248] indicates 0: Normal, 1: NCS-Center abnormal high temperature value, 2: STS-Rear abnormal high temperature value,
    and 3: NCS and STS high temperature error.


    - When turning the power OFF, turn OFF the power switch first and then the main power switch."

    "Where do i go to change the value. Point me to NVM[744-248]

  6. #6
    Multibrands Tech 250+ Posts rapidocument's Avatar
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    Re: WC7120T Error Code 010-337

    Call a Xerox service technician,
    you need a Xerox PWS laptop with service program to clear and adjust.

  7. #7
    Junior Member
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    Re: WC7120T Error Code 010-337

    Quote Originally Posted by rapidocument View Post
    Call a Xerox service technician,
    you need a Xerox PWS laptop with service program to clear and adjust.
    thanks that was helpful.

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