Originally Posted by
Exok
Was the machine working prior to trying to upgrade the software? If not then you will indeed need to do an AltBoot.
What is / was the original software level before you started? What software level do you currently have?
Doing an AltBoot on a Non Tag 40 model (external controller) requires the AltBoot software tool loaded on a laptop. You will need to connect to the external controller via Ethernet cable & a video cable (so you can see what is going on in the controller). *Hint* You can AltBoot an external controller without it being connected to your copier.
The files to AltBoot a Non Tag 40 copier are not the same as the files to AltBoot the SBC version (Tag 40).
Non Tag 40 AltBoot requires multiple files. I don't have them anymore and I'm not sure where you can get them. They are not available at xerox.com (they only have the DLM file).
There are also 2 versions of the Non Tag 40 software. 1 is for networked and 1 is for stand alone copiers. Make sure you get the correct version.
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