Xerox 7845 Service mode

[jonbonse]

Hi all

Im a Ricoh tech (ex Xerox) and would like to know how to enter diagnostic mode on a Xerox 7845?

[amraklve]

What sort of functions are you wanting to access?

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[jonbonse]

What sort of functions are you wanting to access?

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our client has Fuser error and wanted to make sure I knew how to reset this

[amraklve]

Service mode can be entered by holding 0 for 10 seconds then while still holding down the 0 key pressing start.
6789 enters diagnostic mode 2732 enters CSE mode

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[artur]

it won't turn out to reboot fuser

[Exok]

Unlike Ricoh you don't have to enter service mode to reset all fuser errors on Xerox. If they are having a fuser error first inspect the fuser for damaged rollers. If all looks well try a simple power off / on. If that does not correct it you'll probably have to replace the fuser.

[jonbonse]

Thanks

Tge machine keeps getting a 'Fuser System error' when printing say 15 pages...

[TEKK09]

Did you get the "Fuser System Error" resolved? I have the same problem on a WC 7970. I did notice the heat roller had a small wrinkle an inch or so from the edge.

[seximibabay07]

Did you get the "Fuser System Error" resolved? I have the same problem on a WC 7970. I did notice the heat roller had a small wrinkle an inch or so from the edge.

hi check the faults and post here.
maybe the LVPS or Sub LVPS
regards;

[TEKK09]

hi check the faults and post here.
maybe the LVPS or Sub LVPS
regards;

I hope these are the codes you wanted. I should have included them prior. Thanks a lot!
310-330-00
310-330-00
312-912-00
377-903-00
377-901-00
377-900-00