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  1. #1
    Field Supervisor 500+ Posts
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    Xerox 7845 Service mode

    Hi all

    Im a Ricoh tech (ex Xerox) and would like to know how to enter diagnostic mode on a Xerox 7845?

  2. #2
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    Re: Xerox 7845 Service mode

    What sort of functions are you wanting to access?

    Sent from my SM-G900I using Tapatalk

  3. #3
    Field Supervisor 500+ Posts
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    Re: Xerox 7845 Service mode

    Quote Originally Posted by amraklve View Post
    What sort of functions are you wanting to access?

    Sent from my SM-G900I using Tapatalk
    our client has Fuser error and wanted to make sure I knew how to reset this

  4. #4
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    Re: Xerox 7845 Service mode

    Service mode can be entered by holding 0 for 10 seconds then while still holding down the 0 key pressing start.
    6789 enters diagnostic mode 2732 enters CSE mode

    Sent from my SM-G900I using Tapatalk

  5. #5
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    Re: Xerox 7845 Service mode

    it won't turn out to reboot fuser

  6. #6
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: Xerox 7845 Service mode

    Unlike Ricoh you don't have to enter service mode to reset all fuser errors on Xerox. If they are having a fuser error first inspect the fuser for damaged rollers. If all looks well try a simple power off / on. If that does not correct it you'll probably have to replace the fuser.

  7. #7
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    Re: Xerox 7845 Service mode

    Thanks

    Tge machine keeps getting a 'Fuser System error' when printing say 15 pages...

  8. #8
    Senior Tech 100+ Posts TEKK09's Avatar
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    Re: Xerox 7845 Service mode

    Did you get the "Fuser System Error" resolved? I have the same problem on a WC 7970. I did notice the heat roller had a small wrinkle an inch or so from the edge.

  9. #9
    Trusted Tech 50+ Posts seximibabay07's Avatar
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    Re: Xerox 7845 Service mode

    Quote Originally Posted by TEKK09 View Post
    Did you get the "Fuser System Error" resolved? I have the same problem on a WC 7970. I did notice the heat roller had a small wrinkle an inch or so from the edge.
    hi check the faults and post here.
    maybe the LVPS or Sub LVPS
    regards;

  10. #10
    Senior Tech 100+ Posts TEKK09's Avatar
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    Re: Xerox 7845 Service mode

    Quote Originally Posted by seximibabay07 View Post
    hi check the faults and post here.
    maybe the LVPS or Sub LVPS
    regards;
    I hope these are the codes you wanted. I should have included them prior. Thanks a lot!
    310-330-00
    310-330-00
    312-912-00
    377-903-00
    377-901-00
    377-900-00

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