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Thread: GSN PWS etc

  1. #1
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    GSN PWS etc

    Hello,

    New to Xerox/edocs. Just upgraded IE8 to IE9 and now I can't find eureka/searchlite/manuals etc.

    Going to look at a Versant 80 1st call tomorrow and really need these back.

    I've re-installed GSN but they still aren't showing?

    What have I done?

    I'm sure Xerox told me IE9 was the best for their software....

    Many thanks.


  2. #2
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    GSN PWS etc

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    Re: GSN PWS etc

    I dont think the Xerox told you that.
    What version of pws do you have ?


  3. #3
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    Re: GSN PWS etc

    PWS says 4.0.11.0

    GSN is release 11

    Shall I try rolling back to IE8?

    Thanks.


    Quote Originally Posted by adriansto View Post
    I dont think the Xerox told you that.
    What version of pws do you have ?



  4. #4
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    GSN PWS etc

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    Re: GSN PWS etc

    Yes try that.
    pws 11.0.60 support Win7 32 bit and IE9
    pws 11.2 suport Win7 64 bit with IE9 for 32 bit but I dont know if they finished the tools support for this pws version.


  5. #5
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    Re: GSN PWS etc

    Nope, that didn't work. Ran the bus station. Installed my edocs. But can't view anything in IE8 either.

    All the Xerox command bar buttons have vanished.

    Any ideas?

    Thanks.

    Quote Originally Posted by adriansto View Post
    Yes try that.
    pws 11.0.60 support Win7 32 bit and IE9
    pws 11.2 suport Win7 64 bit with IE9 for 32 bit but I dont know if they finished the tools support for this pws version.



  6. #6
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    GSN PWS etc

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    Re: GSN PWS etc

    Reinstall the webcomp4 from pws 11 dvd


  7. #7
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    Re: GSN PWS etc

    That didn't work either. Is there something I need to do after to make them appear?

    Thanks.

    Quote Originally Posted by adriansto View Post
    Reinstall the webcomp4 from pws 11 dvd



  8. #8
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    Re: GSN PWS etc

    Happened to me once...IE updated so I uninstalled the update, there were several that I needed to uninstall.


  9. #9
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    GSN PWS etc

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    Re: GSN PWS etc

    Quote Originally Posted by fatfingers73 View Post
    Hello,

    New to Xerox/edocs. Just upgraded IE8 to IE9 and now I can't find eureka/searchlite/manuals etc.

    Going to look at a Versant 80 1st call tomorrow and really need these back.

    I've re-installed GSN but they still aren't showing?

    What have I done?

    I'm sure Xerox told me IE9 was the best for their software....

    Many thanks.
    E-Mail me and I will send you the procedure to get your PWS home, searchlite, and contents icons back on the Internet Explorer home page. I ask my win 7 PWS users to turn off Windows updates so this will not happen to them. I have found IE8 runs best for Win 7 32 bit PWS. xtraininc@cableone.net


  10. #10
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    Re: GSN PWS etc

    Morning,

    Email sent. Many thanks.

    Quote Originally Posted by xtrain View Post
    E-Mail me and I will send you the procedure to get your PWS home, searchlite, and contents icons back on the Internet Explorer home page. I ask my win 7 PWS users to turn off Windows updates so this will not happen to them. I have found IE8 runs best for Win 7 32 bit PWS. xtraininc@cableone.net



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