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  1. #1
    Senior Tech 100+ Posts
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    Xerox 5745 IOT Pwb

    Hi to all,
    Can someone help.
    I have a Xerox 5745 with color scanning that is indicating "Copy & Printing are unavailable".
    I try to do a Force Altboot using PWS, the green bars were ok for all module except the Copy/Print engine where the green bar stop about nearly half way.
    After some minites the machine indicate that Altboot fails.
    Now the machine remain with a Green Screen with Xerox logo.
    Does someone know how to flash the IOT Pwb?
    Waiting for your answer

    Thanks & Rgds
    JP

  2. #2
    Service Manager 1,000+ Posts
    Xerox 5745 IOT Pwb

    adriansto's Avatar
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    Re: Xerox 5745 IOT Pwb

    Change the hdd and do altboot again.

  3. #3
    Senior Tech 100+ Posts
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    Re: Xerox 5745 IOT Pwb

    Quote Originally Posted by adriansto View Post
    Change the hdd and do altboot again.
    Hi, thanks for your reply.
    I have already change the hdd & do a force altboot.
    Altboot fail as the green bar for the copy/print engine stay 1/3 and does not move.

  4. #4
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: Xerox 5745 IOT Pwb

    Quote Originally Posted by jeanpaul View Post
    Hi, thanks for your reply.
    I have already change the hdd & do a force altboot.
    Altboot fail as the green bar for the copy/print engine stay 1/3 and does not move.
    Did any of the component updates fail before you saw the green bar? There should have been a number of subsystems that updated during an altboot before you saw the green bar.
    On a lighter note, when the machine says printing and copying are unavailable, it is more likely that a CRUM needs to be replaced than anything else. Did you try anything like that yet? I didn't see that in your initial post, so I'm sorry if I missed that.

  5. #5
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: Xerox 5745 IOT Pwb

    You may have a defective IOT PWB. That would have given you the original "Copy & Printing Unavailable" message to start with. Try installing a new IOT PWB and AltBoot again.

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