Freeflow Server License

[Piper]

Hi all.

Is there any work around for the Xerox J75 freeflow server license? The License has to be renewed yearly.
The Xerox Guys in my area are not giving me the license even when I am ready to pay for it.
I think they are doing this because I have been ordering cheaper Consumable supplies and spares from elsewhere.
Any Solutions?

[adriansto]

I dont think this is the reason.
If you buyed the FF server from Xerox then you can send a email to Xerox Customer Care with a scan from the server invoice and explain the situation.
If this is a second hand server then the situation is more complex.
Xerox dont have any responsabilities for second hand products.

[bojans]

Hi all.

Is there any work around for the Xerox J75 freeflow server license? The License has to be renewed yearly.
The Xerox Guys in my area are not giving me the license even when I am ready to pay for it.
I think they are doing this because I have been ordering cheaper Consumable supplies and spares from elsewhere.
Any Solutions?

Check PM

[Milo Wilson]

Did this server come from Xerox with the machine?
You can still get it taken care of no matter what.

[Piper]

I dont think this is thedealer.
If you buyed the FF server from Xerox then you can send a email to Xerox Customer Care with a scan from the server invoice and explain the situation.
If this is a second hand server then the situation is more complex.
Xerox dont have any responsabilities for second hand products.

The J75 with the freeflow server
was bought brand NEW from the local Xerox dealer.

[Piper]

Did this server come from Xerox with the machine?
You can still get it taken care of no matter what.

Yes. The server came from Xerox Netherlands together with the machine.

[XeroxTechBrazil]

Check your PM's for a J75 FFPS non-expiring license solution.

You can be up and running in 24 hours.

[mkdirs]

I have same problem
any one can help ?

[bojans]

Check PM.
There is a men who can help you.

[bojans]

Happy New Year.