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  1. #1
    ROGGER
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    Xerox 5890 fuser chip going to 0

    I have a workcentre 5890 and the fuser chip and the xerographic unit chip are going to 0 within 4,000 copies or prints.
    We have already change the iot board, reset the machine, change the principal motor and upgrade the software
    any idea where the problem is?

  2. #2
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    Re: Xerox 5890 fuser chip going to 0

    I have same problem even drum chip goes to '0', even if the machine is in standby.
    If any one have solution please help.
    Thanks in advance.

  3. #3
    Field Supervisor 500+ Posts Exok's Avatar
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    Re: Xerox 5890 fuser chip going to 0

    One of my techs ran into this problem a while back. Many things were tried / replaced and ultimately, the thing that fixed it was replacing the Single Board Controller.

  4. #4
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    Thumbs up Re: Xerox 5890 fuser chip going to 0

    Appreciate your reply, I will be very grateful if your could please tell me where the board is located.

  5. #5
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    Re: Xerox 5890 fuser chip going to 0

    Brother can you please tell me where is the controller board located, thanks.

  6. #6
    Senior Tech 100+ Posts
    Xerox 5890 fuser chip going to 0

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    Re: Xerox 5890 fuser chip going to 0

    go back side the machine see under the scanner position, remove a cover, loose a couple of thumbs screw and pull out a a housing card tray. pay attention to disconect a few conectors a tiny flat etc. good look. the big one is the SBC board.

  7. #7
    Senior Tech 100+ Posts
    Xerox 5890 fuser chip going to 0

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    Re: Xerox 5890 fuser chip going to 0

    Pardom me
    there are two tray housing card there , the upper is the IPS and memory card ,the lower is what you need to remove. you do not need to disconect the small flat cable.

  8. #8
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    Re: Xerox 5890 fuser chip going to 0

    The Peugeot man is correct, but before replacing the SBC, I would try the SD card. Machine counters are stored there as well and replacing a corrupt SD card is cheaper than the whole SBC. But beware- there is a special process and sequence for retaining print counter and serial number. Maybe someone unfortunate enough to have to work on this model can detail it. I don't remember anymore.

  9. #9
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    Re: Xerox 5890 fuser chip going to 0

    Thanks and appreciate both of you for the response, was waiting for this eagerly, I will check and update.

  10. #10
    umerfarooq
    Guest

    Re: Xerox 5890 fuser chip going to 0

    Quote Originally Posted by SeniorTch View Post
    go back side the machine see under the scanner position, remove a cover, loose a couple of thumbs screw and pull out a a housing card tray. pay attention to disconect a few conectors a tiny flat etc. good look. the big one is the SBC board.
    plz send me the picture or video of sbc board xerox 5890

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