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  1. #1
    Technician
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    Xerox wc 5875 problem starting

    The machine to connect displays this message in the picture below, or asks to resume it, restart it, but back to the message, it does nothing and does not release any button.

    IMG-20160505-WA0000.jpg

    the message in Portuguese calls, turn off the machine and call again, if it persists call the technical


    any tips?

  2. #2
    Senior Tech 250+ Posts
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    Re: Xerox wc 5875 problem starting

    Reload software with Altboot. If problem persist replace hard drive.

  3. #3
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    Re: Xerox wc 5875 problem starting

    Quote Originally Posted by Flash View Post
    Reload software with Altboot. If problem persist replace hard drive.







    It installed the new software and the problem solved. Grateful

  4. #4
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    Re: Xerox wc 5875 problem starting

    I have one with damage hdd. Can YOU explain how i can install new software on new hdd

  5. #5
    Senior Tech 250+ Posts Enzo's Avatar
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    Re: Xerox wc 5875 problem starting

    Also I'm interested

  6. #6
    Senior Tech 250+ Posts
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    Re: Xerox wc 5875 problem starting

    Create a folder on a flash drive named Altboot. Copy the firmware into the Altboot folder. Turn the machine off, insert the flash drive into one of the usb ports, turn machine on and wait.

  7. #7
    Senior Tech 250+ Posts Enzo's Avatar
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    Re: Xerox wc 5875 problem starting

    I have tried to do so, but does not start the installation screen.

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