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Thread: Docucolor 12 user password!

  1. #1
    Trusted Tech 50+ Posts Gleq is on a distinguished road
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    Docucolor 12 user password!

    Hi
    Please i just receive dc12, when switched on the machine is asking for user password....it is used m/c please any ideas as to bypass user or clear the access setting?
    any advice will be appreciated
    thanx
    PLS Note:

    I am a tech but dont know the RAP for this m/c

  2. #2
    Technician technic is on a distinguished road
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    Did you try 11111 within the tool button?

    or entering diagnostic, press and hold 0+start
    password 6789
    touch NVM initialize icon
    touch All icon

  3. #3
    Field Supervisor 500+ Posts xcopytech is on a distinguished road
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    go to tools (11111) and disable auditron
    do not perform NVM initalization.
    if you perform NVM initalization you can get more problems.

  4. #4
    Service Manager 250+ Posts TechMate is on a distinguished road
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    Yes, i agree
    log in (11111) and disable auditron. it's as simple as that

  5. #5
    Trusted Tech 50+ Posts Gleq is on a distinguished road
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    thank u all
    God bless
    will keep u updated

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