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  1. #1
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    background red on dc250 fiery e3xy

    Hi i have a dc50 with fiery e3xy fiery i reinstall the fiery software it working but all printing get a red background.
    need help-

    thanks


  2. #2
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    Re: background red on dc250 fiery e3xy

    Sorry for mistake is a dc250

    Quote Originally Posted by jorgecostacv View Post
    Hi i have a dc50 with fiery e3xy fiery i reinstall the fiery software it working but all printing get a red background.
    need help-

    thanks



  3. #3
    Field Supervisor 500+ Posts
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    Do you have background when print diagnostic print from machine or when copy something?

    If you do not have background when copy then check cable between fiery and machine and print card in fiery.


  4. #4
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    Re: background red on dc250 fiery e3xy

    Quote Originally Posted by xcopytech View Post
    Do you have background when print diagnostic print from machine or when copy something?

    If you do not have background when copy then check cable between fiery and machine and print card in fiery.
    copyng is good but when the image is from the fiery it came with red backgrownd.I test the fiery with 2 diferent dc250 still the same


  5. #5
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: background red on dc250 fiery e3xy

    Replace the VSEL PWB


  6. #6
    Cape verde
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    Re: background red on dc250 fiery e3xy

    Quote Originally Posted by InterfaceP View Post
    Replace the VSEL PWB
    hi i think is not copy machine problem because it do same thing on 2 diferent 250 when i test the e3xy.
    thanks


  7. #7
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: background red on dc250 fiery e3xy

    If you reloaded software and it still gives you the image problem it must be a hardware problem. Try a new cable or maybe the Video Card is bad.


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