Results 1 to 4 of 4
  1. #1
    Service Manager 250+ Posts



    Join Date
    Jan 2012
    Location
    Tulsa, Oklahoma
    Posts
    479
    Post Thanks / Like
    Rep Power
    18

    WC 5745 BF01 Finisher Jams when passing exit rollers in finisher

    The paper (frequent intermittent) when going into the finisher exit "tray" when running sets. The paper will miss the paper side guides and go under it. I have cleaned rollers and checked for obstructions and found nothing and everything looks like is working as it should. I put a different brand ream of paper in and it still did it... Fuser in great shape... Any help would be GREATLY appreciated !!


  2. #2
    Service Manager 250+ Posts Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    367
    Post Thanks / Like
    Rep Power
    6

    Re: WC 5745 BF01 Finisher Jams when passing exit rollers in finisher

    Quote Originally Posted by Doug James View Post
    The paper (frequent intermittent) when going into the finisher exit "tray" when running sets. The paper will miss the paper side guides and go under it. I have cleaned rollers and checked for obstructions and found nothing and everything looks like is working as it should. I put a different brand ream of paper in and it still did it... Fuser in great shape... Any help would be GREATLY appreciated !!
    sounds like it is not aligned correctly or doesn't have the correct mounting plate


  3. #3
    Service Manager 250+ Posts



    Join Date
    Jan 2012
    Location
    Tulsa, Oklahoma
    Posts
    479
    Post Thanks / Like
    Rep Power
    18

    Re: WC 5745 BF01 Finisher Jams when passing exit rollers in finisher

    Quote Originally Posted by Phil B. View Post
    sounds like it is not aligned correctly or doesn't have the correct mounting plate
    The problem just started occurring last week. Thinking also may have an obstruction and did all I could to find it without taking all apart...Sure do appreciate your help... These Xerox's are "kickin my butt" right now...


  4. #4
    Service Manager 250+ Posts Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    367
    Post Thanks / Like
    Rep Power
    6

    Re: WC 5745 BF01 Finisher Jams when passing exit rollers in finisher

    Quote Originally Posted by Doug James View Post
    The problem just started occurring last week. Thinking also may have an obstruction and did all I could to find it without taking all apart...Sure do appreciate your help... These Xerox's are "kickin my butt" right now...
    make sure the rollers are turning in the finisher...

    screw a xerox .. wouldn't put on in the friggin dog house for her to use


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here