Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Trusted Tech 50+ Posts
    Join Date
    Sep 2016
    Posts
    90
    Rep Power
    0

    Xerox 5665: system unavailable. No software upgradeable.

    Hello.
    There is an Xerox 5665 with totally destroyed network controller. It was stay for about 5 years. Of course the battery was dead.

    I've replaced the yellow battery, restored NVM, removed network controller and its firewire daughterboard from machine. I've configured 5665 as a digital copier via NVM.
    But this machine boots with well-known "System unavaiable". Well, I did an OF5 Boot Up Failure RAP, OF7 IOT Diagnostics RAP - that's all right.
    Then I booted it in "non-consumer mode" via Image processing PWB's jumper j222. It boots rather well, copier UI fully works, machine sees all trays, paper and so on.
    BUT when I booted it in "normal mode" - system unavaiable again.

    Then I tried an "software upgrade".
    1) In "non-consumer mode" utility connects to machine, turns an UI into software upgrading mode, but progress bar on the PC moving endless. It doesn't ask for firmware file, then 5665 reboots and utility loose the connection.
    2) In consumer mode utility cannot connects to 5665 at all because of "System unavaiable".

    I tried 25.00.0012 diagnostic tools.

  2. #2
    Service Manager 1,000+ Posts
    Xerox 5665: system unavailable. No software upgradeable.

    adriansto's Avatar
    Join Date
    Nov 2007
    Location
    Somewhere in Europe near Black Sea
    Posts
    2,239
    Rep Power
    71

    Re: Xerox 5665: system unavailable. No software upgradeable.

    What software version ?
    You need to do dc132 and after that reload copier only software

  3. #3
    Service Manager 10,000+ Posts
    Xerox 5665: system unavailable. No software upgradeable.

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,776
    Rep Power
    661

    Re: Xerox 5665: system unavailable. No software upgradeable.

    sounds like it's ALTBOOT time

  4. #4
    Trusted Tech 50+ Posts
    Join Date
    Sep 2016
    Posts
    90
    Rep Power
    0

    Re: Xerox 5665: system unavailable. No software upgradeable.

    Quote Originally Posted by Phil B. View Post
    sounds like it's ALTBOOT time
    Can I do it without network controller? Motherboard is a broken because of electrical failure.

  5. #5
    Trusted Tech 50+ Posts
    Join Date
    Sep 2016
    Posts
    90
    Rep Power
    0

    Re: Xerox 5665: system unavailable. No software upgradeable.

    Quote Originally Posted by adriansto View Post
    You need to do dc132
    Software 20.113
    dc132 - I did it.

  6. #6
    Service Manager 10,000+ Posts
    Xerox 5665: system unavailable. No software upgradeable.

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,776
    Rep Power
    661

    Re: Xerox 5665: system unavailable. No software upgradeable.

    Quote Originally Posted by ondemandprint View Post
    Can I do it without network controller? Motherboard is a broken because of electrical failure.
    you should have mentioned that to begin with.... you need a new motherboard before doing altboot

  7. #7
    Service Manager 1,000+ Posts
    Xerox 5665: system unavailable. No software upgradeable.

    adriansto's Avatar
    Join Date
    Nov 2007
    Location
    Somewhere in Europe near Black Sea
    Posts
    2,239
    Rep Power
    71

    Re: Xerox 5665: system unavailable. No software upgradeable.

    You need something like these:
    Attached Images Attached Images

  8. #8
    Service Manager 10,000+ Posts
    Xerox 5665: system unavailable. No software upgradeable.

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,776
    Rep Power
    661

    Re: Xerox 5665: system unavailable. No software upgradeable.

    Quote Originally Posted by adriansto View Post
    You need something like these:
    he mentioned now that the mother board was fried...

  9. #9
    Service Manager 1,000+ Posts
    Xerox 5665: system unavailable. No software upgradeable.

    adriansto's Avatar
    Join Date
    Nov 2007
    Location
    Somewhere in Europe near Black Sea
    Posts
    2,239
    Rep Power
    71

    Re: Xerox 5665: system unavailable. No software upgradeable.

    Quote Originally Posted by Phil B. View Post
    he mentioned now that the mother board was fried...
    Yes motherboard of net controller.
    He want to use the machine as copier only.

  10. #10
    Service Manager 10,000+ Posts
    Xerox 5665: system unavailable. No software upgradeable.

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    22,776
    Rep Power
    661

    Re: Xerox 5665: system unavailable. No software upgradeable.

    Quote Originally Posted by adriansto View Post
    Yes motherboard of net controller.
    He want to use the machine as copier only.
    sorry I didn't see where he said motherboard of net controller... and the way some here describe things you never know what " motherboard" means to them...

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here