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  1. #1
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    Xerox 7436 error 009-383 , 004-361 and light copy

    I have a xerox 7346 machine. We have recently changed the developer unit and then since booting we received the error 009-383. I tried changing the NVM values to 0 and 1. But no luck. later i could take a few copies but the copies very light. The copies i took were normal black and white text copies. the black colour was dull and not impressive. I want to know how to solve this issue.'

    Thanks in Advance.

  2. #2
    Service Manager 1,000+ Posts
    Xerox 7436 error 009-383 , 004-361 and light copy

    adriansto's Avatar
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    Re: Xerox 7436 error 009-383 , 004-361 and light copy

    9-383= atc sensor detects low toner concentration.
    Be sure you have developer and toner into new developer unit and make the adjustment procedure needed when you change dev. unit
    4-361 = motor who drives the colour drums stall.
    You have problem with the new drums or bad motor.
    For print quality you need to do Max Setup procedure.
    I presume you have the service manual for machine.

  3. #3
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    Re: Xerox 7436 error 009-383 , 004-361 and light copy

    I want to know how to make the adjustment when changed the dev unti.

    And i dont have a service manual. Can you help me with the Max setup procedure ?


    Quote Originally Posted by adriansto View Post
    9-383= atc sensor detects low toner concentration.
    Be sure you have developer and toner into new developer unit and make the adjustment procedure needed when you change dev. unit
    4-361 = motor who drives the colour drums stall.
    You have problem with the new drums or bad motor.
    For print quality you need to do Max Setup procedure.
    I presume you have the service manual for machine.

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