Hello, i have a customer that heard a crinkling noise. i found a label stuck to the inside machine above the transfer belt. i removed the fuser, the drums, the drum door release lever, the belt cleaner unit as well as the waste container. i suspect that the drive coupler needs to be retracted, maybe in service mode. but i cheched there and didnt see anything pertaining to that.
does anyone know what i need to do, or just run??
thank you very much for any help. have a great weekend, Jim
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