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  1. #1
    Senior Tech 250+ Posts InterfaceP's Avatar
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    PWS Windows 7 Fix

    Anyone have the Non-Xerox PWS Windows 7 patch? I get the following message when Unlock starts up and none of the Diagnostic SW will work on this PWS.

    "WARNING Couldn't Start PWSL16H.EXE 16 bit applications will not be able to get authorization"

    Thanks for any help or info you can provide.


  2. #2
    Service Manager 1,000+ Posts
    PWS Windows 7 Fix

    adriansto's Avatar
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    Re: PWS Windows 7 Fix

    What version of PWS ?


  3. #3
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: PWS Windows 7 Fix

    11


  4. #4
    Service Manager 1,000+ Posts
    PWS Windows 7 Fix

    adriansto's Avatar
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    Re: PWS Windows 7 Fix

    Quote Originally Posted by InterfaceP View Post
    11
    running on Win7 64 bit version ?


  5. #5
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    Re: PWS Windows 7 Fix

    Quote Originally Posted by adriansto View Post
    running on Win7 64 bit version ?
    Yes No problem it's run on Win7 64 bit version


  6. #6
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: PWS Windows 7 Fix

    Quote Originally Posted by adriansto View Post
    running on Win7 64 bit version ?
    Yes, pretty sure that's my problem. I think theirs a fix but I don't know what it's called.


  7. #7
    Senior Tech 100+ Posts
    PWS Windows 7 Fix

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    Re: PWS Windows 7 Fix

    Try this. Go to all programs, Xerox applications, PWS repair. Try running this, it may fix the problem. PWS 11.0 was originally designed to run on Windows 7 Professional, 32 bit, with Internet Explorer 8. I have never seen PWS 11.0 run on 64 bit, but it must work if people are running it. I have not seen a patch to fix your problem.


  8. #8
    Service Manager 1,000+ Posts
    PWS Windows 7 Fix

    adriansto's Avatar
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    Re: PWS Windows 7 Fix

    Quote Originally Posted by InterfaceP View Post
    Yes, pretty sure that's my problem. I think theirs a fix but I don't know what it's called.
    Version 11.3 for Win7, 11.6 for Win10 both on 64 bit


  9. #9
    Senior Tech 250+ Posts InterfaceP's Avatar
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    Re: PWS Windows 7 Fix

    Thanks guys! Now I need to find Rel 11.3. Luckily I have other older XP PWS that I can use all the tools on, only issue is having to take 2 laptops on service calls. Could be worse


  10. #10
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    Re: PWS Windows 7 Fix

    Have to start fresh with Win 7 Professional 32 bit. Its not the fastest but will do the job if you are only using the computer for the PWS. The 64 bit will give you that error. The Windows 10 version I am not a fan of but has its Pros. . Will wait until Microsoft stops supporting Win 7 for the next release. Easier navigation thru Window 7 if that is all that you are using the computer for.

    Hope this helps


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