xerox wc 7855 hangs during scanning

[Sema]

hello guys, i need help on these faults
xerox wc 7855 hangs during scanning and after machine restarts its self
machine`s touch screen is slow especially during typing

Regards
Sema

[rockdude]

What version of Firmware are you running?

Where are you trying to scan to? (email, server, desktop, FTP, SMB, etc)

More info would be very helpfull

[Sema]

Thanx
But the customer uses only scan to folder and the software version on the machine is 03292016085

[selig67]

firmware version should be.. 073.040.237.28600

also, you can check your HDD and/or do a image overwrite