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  1. #1
    Senior Tech 250+ Posts
    Advice Needed: Workcentre 7120 / System Error  092-315 on main display


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    Advice Needed: Workcentre 7120 / System Error 092-315 on main display

    I am getting a system error 092-315 on the main display on startup. Which indicates a ATC Fail (K) Black.

    The error codes list states the following 092-315, 092-660, 092-668.

    Upon inspection of the drum unit I found the (K) Black toner exit hole packed to the brim with toner
    and piling up on top of the back of the drum. I looked at the other drum units (M,C,Y) and found no excess toner.

    After vacuuming and cleaning the (K) Black drum unit area as bets as possible, and resetting NVRAM
    752-368 (was at 1 reset to zero) 752-372 (was at 3 reset to zero).
    Turned machine off (Top Power Button first then inside cover button next) Machine upon starting up printed several blank pages, then there was a metal clink sound and the 092-315 system error redisplayed itself on main screen.

    I have determined that one of the following is at fault:
    Main Drive Assembly – 007K16710
    Dispense Motor -127K61161
    Developer Clutch – 121K46371
    Drum Drive Motor – 127K61161

    Since this a time and materials call, was just looking for opinions on which one of the above would
    be most likely to try first?

    All help is appreciated, and thanks in advance

  2. #2
    Senior Tech 100+ Posts
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    Re: Advice Needed: Workcentre 7120 / System Error 092-315 on main display

    Quote Originally Posted by rockdude View Post
    I am getting a system error 092-315 on the main display on startup. Which indicates a ATC Fail (K) Black.

    The error codes list states the following 092-315, 092-660, 092-668.

    Upon inspection of the drum unit I found the (K) Black toner exit hole packed to the brim with toner
    and piling up on top of the back of the drum. I looked at the other drum units (M,C,Y) and found no excess toner.

    After vacuuming and cleaning the (K) Black drum unit area as bets as possible, and resetting NVRAM
    752-368 (was at 1 reset to zero) 752-372 (was at 3 reset to zero).
    Turned machine off (Top Power Button first then inside cover button next) Machine upon starting up printed several blank pages, then there was a metal clink sound and the 092-315 system error redisplayed itself on main screen.

    I have determined that one of the following is at fault:
    Main Drive Assembly – 007K16710
    Dispense Motor -127K61161
    Developer Clutch – 121K46371
    Drum Drive Motor – 127K61161

    Since this a time and materials call, was just looking for opinions on which one of the above would
    be most likely to try first?

    All help is appreciated, and thanks in advance
    Hello Can you check the following.
    Check the following:

    • The connection between the MCU PWB P/J411 and the CRUM Reader (K) P/J123 for open circuit, short circuit, and poor contact
    • The connection terminals between the Drum Cartridge (K) CRUM PWB and the CRUM Reader (K) for damage and foreign substances
    • The Toner Dispense Motor (C,K) for revolution failure: Component Control [093-004] ( PL 5.1)
    • The Drum/IBT Drive Motor for revolution failure: Component Control [042-001] ( PL 3.2)
    • The Main Drive Motor for revolution failure: Component Control [042-006] ( PL 3.3)
    • The Dev K Clutch for failure: Component Control [042-010] ( PL 3.3)
    • The path from Toner Cartridge (K) to Developer (K) for toner blockage
    • The Developer (K) for internal toner blockage
    • The Toner Cartridge (K) for internal toner blockage

    If no problems are found, replace the following parts in sequence:


  3. #3
    Senior Tech 250+ Posts
    Advice Needed: Workcentre 7120 / System Error  092-315 on main display


    Join Date
    Feb 2011
    Location
    West Palm Beach, Fl.
    Posts
    256
    Rep Power
    32

    Re: Advice Needed: Workcentre 7120 / System Error 092-315 on main display

    Hi

    Thanks for the reply, but I already fixed it.

    Turned out replacing the Main Drive assembly was the answer.
    (and a through vacummingand cleaning)

    Gears were caked with toner, and clutch was sticking due to toner contamination.
    (Sorry I gave wrong part number for Main Drive. It was actually #007K16690)

    Thanks again for your input.

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