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  1. #1
    Join Date
    Apr 2011
    Rep Power

    DC C6500 still getting error 042-325

    Replaced main motor and am still getting the error.

    It prints 3 or 4 sheets from tray 5 then a sheet gets stuck and produces the error. Put a new motor on tray 5 and still getting the error.

    Anyone have any experience on how to fix this problem?

  2. #2
    Service Manager 1,000+ Posts
    DC C6500 still getting error 042-325

    adriansto's Avatar
    Join Date
    Nov 2007
    Somewhere in Europe near Black Sea
    Rep Power

    Re: DC C6500 still getting error 042-325

    Check / replace front door interlock switch.
    Also check the IBT reflective patch for dirt or worn.

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