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Helping a non-profit that received a WC5755 from a business now closed. Pretty much everything is locked down and cannot get into any setting menus. Is there a way to Factory Reset on this machine so I can get it up and running for them? I'm not entirely familiar with this product so any advice is much appreciated!
#+login/out simultaneouslyOriginally Posted by spartanfangr
Passwd - 1934
Diagnostic routine
Copier routine
132 initialize
Select all and confirm one by one.
Closeout.
Sent from my F5122 using Tapatalk
Ran through them all and rebooted. Still appears some locks and retains settings. Any thoughts?
What version of machine software ?
Post a picture of that screen asking for code.
You can use it by login as administrator.
admin - 1111.
Or disable accounting from machine status- tools.
Sent from my F5122 using Tapatalk
System Software Version: 061.132.226.28000
I'm thinking there's something on here preventing me from getting into admin mode.
Thank you. Seems like I can't gain access to the keyboard to allow me to log into admin mode:
Image1.jpg
and then when I press the "Keyboard Access" button, this window runs until machine is reset...
Image2.jpg
Probably the machine was connected with authentication server.
You need to reload same software version into machine.
Will reloading the software reset the authentication settings?
Yes when reloading software the machine will have standalone settings
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